Frequently Asked Questions

Everything you need to know about our magical apparel and enchanted accessories.

How long does shipping take for my magical garments?

Standard shipping typically takes 3-7 business days within the realm. If you select 'Apparition Express' at checkout, your order will arrive within 1-2 business days.

What is your return policy for enchanted items?

We offer a 30-day return window for all unworn and unwashed items. Please ensure all original tags and protective charms are still attached to qualify for a full refund.

How do I know which size will fit me best?

Please refer to our comprehensive Size Grimoire located on each product page. Our garments are tailored for all body types, from halflings to giants, ensuring a perfect fit.

Are your materials ethically sourced?

Absolutely. We pride ourselves on using only sustainable fabrics and cruelty-free dyes. No mythical creatures are harmed in the making of our fashion lines.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer 'Gold Installments' via Afterpay, allowing you to split your purchase into four interest-free payments.

Can I track my order once it leaves the Tower?

Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking link so you can follow your package's journey across the map.